The best ways to attract and keep the best employees

-

The best ways to attract and keep the best employees




If you want to improve someone's performance, it starts with understanding performance. Dr. Price Pritchett defines Performance as Capability times Commitment. I think he's right on target. Capability is all about "know" and "know how" -- in other words, learning. And commitment is all about "reward" and "consequence"-- or motivation. You've got to have both.

 I try to teach people what works and then motivate them to do it. If you're a manager, supervisor, team leader, salesperson, or parent, you've got to do the same thing whenever you want to get peak performance from others.
 
 

 I want to focus on just the capability or learning portion. What are you doing in your organization to make sure people are learning? Are you giving people all the training they want and all the training they need? If your answer is "no," don't expect miracles when it comes to peak performance.

The best companies answer "yes" to my question. The Container Store, for example, has topped Fortune Magazine's list of the "100 greatest places to work" for two years in a row. One of their secrets is their massive training program. They provide 235 hours of training for every one of their first-year, full-time employees. Compare that to the national average in the retail industry, where similar employees are given a mere 7 hours of training. No wonder the employee turnover rate in retail is about 100% while The Container Store averages a turnover rate of just 15-25%.




So if you want to get peak performance from others, YOU'VE GOT TO TRAIN, TRAIN, TRAIN.

Of course, you may be saying, "We have a tight budget. We can't afford to offer extensive ongoing training. "It certainly may appear that way. I know it's not easy to find the funds or the time.

But let me say this, the best companies consistently find a way to do it. They know it's one of the best ways to attract and keep the best employees. They know they can't afford not to train their employees.

Others of you may be saying, "What if we train people, and they leave? Wouldn't that be a waste of time and money?" Of course, there's always that chance. But think about it. Do you really expect a staff of under trained people to achieve your goals? I would say that THE ONLY THING WORSE THAN TRAINING YOUR PEOPLE AND HAVE THEM LEAVE IS NOT TRAINING THEM AND HAVE THEM STAY.

The truth is, trained people are not as likely to leave, and trained people are more likely to be peak performers. There's an old proverb that says:" If you want to be prosperous for a year, grow grain. If you want to be prosperous for ten years, grow trees. If you want to be prosperous for a lifetime, grow people. "

Comments

Post a Comment

Popular posts from this blog

-
Image
Caparol Paints unveils ‘Makhmalia' series to promote Arabian aesthetic for living spaces     Share Twenty-two colours under a ‘velvet-like' palette is set to trend across the Middle East Dubai, UAE, September 10, 2016: Caparol Paints, a global provider of German paint and coating solutions, has unveiled a new range of painting innovation for the region. The Makhmalia range, is poised to be Caparol's finest Arabian aesthetic for walls of residential and commercial properties. Makhmalia, meaning ‘velvet-like' in Arabic, is a smooth finish paint that gives a pearlescent effect to a wall. In addition to Caparol Paints' wide variety of paints and emulsions across the market, the Makhmalia series will further distinguish every home, office, as well as retail and commercial spaces. All spaces can be personalised with a distinctive blend of colours ensures walls have a stunning velvet effect – turning an ordinary wall into an artwork. With its velvet f...
Read more

How to Build A New Team From Scratch

-
Image
Since each team is nothing more than a collection of individuals, and since each individual is unique, then each team, by definition, is also unique. Therefore, assembling our teams in the workplace, or anywhere else, requires thought and care. The opportunity doesn’t come often for us, but getting the chance to build a brand new team from scratch is one of the most enjoyable experiences a manager will ever have.   For me, the first such opportunity came several years ago, when my firm opened up a new factory in Riyadh. I was tasked with building an entire departments from the ground up,to eventually delivering results, I started with a clean slate, few rules and only an endgame in mind:   How can I build a successful team? Here’s how I'm building my team in Riyadh, from identifying a position I need to fill all the way through to making a hire. Determine the type of team you need. Develop a repeatable hiring process. Prioritize. ...
Read more

Effectiveness

-
Image
Effectiveness Management of an organization is effective only when its communication machinery is effective. The very existence of management depends upon an effective machinery of communication. Effective communication machinery is important because it communicates, and helps in implementing, the policies and objectives of the organization on the one hand, and also helps in understanding the nature and behavior of the people at work.   Management communication is a two-way process . It means that the management must allow both the parties - the management and the subordinates to convey their feelings, ideas, opinions, facts, grievances etc. to the other party. Communication is said to be a continuous process of exchange of views and ideas, but it should be both ways - downward and upward.      The communication machinery or process should not only provide the manager with a the privilege of communicating orders and directions to the workers to ...
Read more